As of 25 January 2021, all support functionality has been transitioned from Intergraph Smart Support to PPM
Smart Community. Please visit https://hexagonppm.com/support/ppm-smart-community
for more information on support options. Intergraph Smart Support is now retired. Historical Service Requests
(SRs) remain in Intergraph Smart Support's back-end server. If you need information on any of your legacy SRs,
please submit a Case against the "PPM Smart Community" product.