As of 25 January 2021, all support functionality has been transitioned from Intergraph Smart Support to PPM Smart Community. Please visit https://hexagonppm.com/support/ppm-smart-community for more information on support options. Intergraph Smart Support is now retired. Historical Service Requests (SRs) remain in Intergraph Smart Support's back-end server. If you need information on any of your legacy SRs, please submit a Case against the "PPM Smart Community" product.